Assessor Resource

CHCVOL002
Lead volunteer teams

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to lead and develop teams of volunteers using a participative approach and in line with organisation standards for volunteer work.

This unit applies to volunteers who are responsible for leading small teams of other volunteers in a range of sectors.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Identify and allocate tasks for team

1.1 Identify team goals with team members

1.2 Identify tasks required to achieve goals

1.3 Identify team and individual safety responsibilities

1.4 Estimate time and resources needed to complete tasks safely

1.5 Collaborate with team members to allocate individual responsibilities within the team

1.6 Ensure designated team goals are met

2. Induct and develop others within the team

2.1 Present a positive image of the organisation to other volunteers

2.2 Assist with the induction of new volunteers into the organisation’s mission, purpose, procedures, expectations

2.3 Follow up induction processes to ensure adherence to organisation policies and procedures

3. Use a participative approach to leading volunteers

3.1 Participate in team and provide assistance and support to team members as needed to ensure designated team goals are met

3.2 Seek, acknowledge and act on information and feedback provided by other team members in the work group

3.3 In consultation with team, evaluate team performance according to its goals

3.4 Provide ongoing constructive feedback to team

3.5 Give and receive supervisor feedback

4. Reflect on own performance

4.1 Apply principles of reflective practice to evaluate own performance according to team and personal goals and identify opportunities for continued performance improvement

4.2 Identify and access professional development opportunities to improve own leadership performance

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Identify and allocate tasks for team

1.1 Identify team goals with team members

1.2 Identify tasks required to achieve goals

1.3 Identify team and individual safety responsibilities

1.4 Estimate time and resources needed to complete tasks safely

1.5 Collaborate with team members to allocate individual responsibilities within the team

1.6 Ensure designated team goals are met

2. Induct and develop others within the team

2.1 Present a positive image of the organisation to other volunteers

2.2 Assist with the induction of new volunteers into the organisation’s mission, purpose, procedures, expectations

2.3 Follow up induction processes to ensure adherence to organisation policies and procedures

3. Use a participative approach to leading volunteers

3.1 Participate in team and provide assistance and support to team members as needed to ensure designated team goals are met

3.2 Seek, acknowledge and act on information and feedback provided by other team members in the work group

3.3 In consultation with team, evaluate team performance according to its goals

3.4 Provide ongoing constructive feedback to team

3.5 Give and receive supervisor feedback

4. Reflect on own performance

4.1 Apply principles of reflective practice to evaluate own performance according to team and personal goals and identify opportunities for continued performance improvement

4.2 Identify and access professional development opportunities to improve own leadership performance

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Identify team goals with team members 
Identify tasks required to achieve goals 
Identify team and individual safety responsibilities 
Estimate time and resources needed to complete tasks safely 
Collaborate with team members to allocate individual responsibilities within the team 
Ensure designated team goals are met 
Present a positive image of the organisation to other volunteers 
Assist with the induction of new volunteers into the organisation’s mission, purpose, procedures, expectations 
Follow up induction processes to ensure adherence to organisation policies and procedures 
Participate in team and provide assistance and support to team members as needed to ensure designated team goals are met 
Seek, acknowledge and act on information and feedback provided by other team members in the work group 
In consultation with team, evaluate team performance according to its goals 
Provide ongoing constructive feedback to team 
Give and receive supervisor feedback 
Apply principles of reflective practice to evaluate own performance according to team and personal goals and identify opportunities for continued performance improvement 
Identify and access professional development opportunities to improve own leadership performance 

Forms

Assessment Cover Sheet

CHCVOL002 - Lead volunteer teams
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCVOL002 - Lead volunteer teams

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: